E-Government in Malaysia: Its implementation so far and citizen’s adoption strategies.
Sunday, July 6, 2008
The Electronic Government initiative in Malaysia was launched to lead the country into the Information Age. It has improved both how the government operates internally as well as how it delivers services to the people of Malaysia. It seeks to improve the convenience, accessibility and quality of interactions with citizens and businesses; simultaneously, it will improve information flows and processes within government to improve the speed and quality of policy development, coordination and enforcement.
The myGovernment Portal (www.gov.my) acts as the one-stop source of Malaysian government information and services for the citizens.
Malaysian e-government successful applications:
- Government’s drive for e-government services
- Electronic Labour Exchange (www.elx.gov.my) has matched 75,000 potential employees with employers since 2005.
- SMS alert on e-government services
- Online renewal of driving licenses
- Electronic filing of income tax forms
- Voter information
- Details for government tenders
- Employment opportunities
Problems faced in e-government implementation:
- Lacks of public awareness – 60% of the public are not aware of the services offered.
- Online Behaviour - Malaysians remain sceptical on being distrust on electronic transaction especially on banking online and buying from an Internet store.
- Language barrier – Most of the government websites had in the past been in Bahasa Malaysia. However, there are English versions now.
The adoption of e-government bring more convenient to Malaysian and people no longer need to walk to the office to pay their tax form and etc, but pay it in the internet. Nowadays, this implementation still not popular among Malaysian but in the future this will be a great benefit for them.
Click here for more details: http://ecommerze.blogspot.com/search/label/e-Government
Learn more about E-government: http://en.wikipedia.org/wiki/E-Government
Labels: e-government
Things to take note to prevent e-auction fraud when a consumer participating in an e-auction
I would like to share a list of tips you can use to prevent e-auction fraud when participating in an e-auction.
First, learn how the auction runs. Find what obligations you have as a buyer, and what obligations the seller has before you make a bid. Seller will not liable to help you if you do not follow proper prevention measures. Next, read the comments left by previous buyers on the seller, to find out if it's a reputable seller. This step may use to verify the seller identification.
Third, look at the method of payment that the seller accepts and where the buyer is to send the payment. If you're making an online payment, make sure the site is secured. Fourth, ask the seller how long the delivery will take, and the loss and damage claims if the item fails to deliver on the time or damaged during the deliver process. This may show in the seller insurance policy.
Fifth, ask for the warranty policy if there is any warranty or the exchange policy, if there is a problem on the item purchases. Next, Check whether the shipping and delivery fees are included in the price, so you won't be any surprises when you get the shipping and delivery bills.
Lastly, inspect the item when it delivery to you to ensure the item is physically in good condition.
